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3 Tips For Seamless VoIP Integration

Companies seek out VoIP because it enables productivity.

smartphone
Image courtesy of pakorn / FreeDigitalPhotos.net

Telecom assets were once defined by barriers – the kind that encumbered countless enterprise professionals. Even when, say, the phone and email needed to be used at the same time, these functions were siloed on separate hardware. Transcribing a voicemail to text required possibly listening to the same message several times to confirm accuracy. There may have been many people who found themselves wishing for a method that would allow seemingly-separated channels work in tandem, but the technology had yet to arrive in a meaningful way.

VoIP phone services helped to change that. It has been known for some time now that voice calls can be placed over the Internet, but the last few years have seen an increasing adoption of this kind of technology in businesses of all kinds. By moving telephone connections to data lines, organizations are setting themselves up to save money and enable new levels of innovation around the workplace.

Before that can happen, however, some considerations have to be made. Business VoIP phone systems are the product of modern enterprise demands in that they are streamlined and all-inclusive, but they still require special provisions in order to reach their maximum potential. What it takes to get that far will also vary from company to company. True VoIP integration will mean different things to various organizations. Depending on what a business does, where it is located and how large its offices are, there are going to be inconsistencies in how it will structure its unified communications networks.

This may sound like a daunting task to accomplish, but the steps involved are relatively simple – not to mention a small price to pay for modern telephony advantages. Unified communications is rapidly becoming standard for companies of all varieties, and VoIP is a critical aspect of retaining relevance in the market. Here are three of the most important things to remember when investing in proper VoIP integration:

 

Wi-Fi Capabilities Will Likely Have To Increase

Because VoIP uses data connections instead of standard landlines, there will certainly be a spike in IP activity once these infrastructures are put in place. It will be important to analyze the capacities of existing channels before making UC and VoIP initiatives into realities. A study of employee usage habits may reveal that stronger service must be procured, but with the money saved by discontinuing plain old telephone service, there will still be a significant return on investment associated with any VoIP transition.

 

Existing Apps, Programs Should Be Integrated With VoIP

It stands to reason that many employees out there have probably gotten accustomed to their organization’s enterprise software. These tools are most likely used on a daily basis, so starting from scratch when VoIP comes into play could inhibit progress for untold numbers of companies.
VoIP systems have to be considered as an addition to existing assets – not as a replacement for them. The only thing that will likely go out the window is the copper legacy circuits that are unable to effectively integrate with modern telephony solutions. Everything else will have to be incorporated in ways that underscore their worth.

 

Common Practices Require Evaluation

It’s not just about what programs are being used, it is also about how they are being leveraged. A business’s daily affairs will likely be affected by VoIP and other unified collaboration tools in many ways. It will take an intricate understanding of how they can be enhanced in order to convert them into modern means of productivity.

This is why VoIP is sought out, after all – to enable productivity. There will be plenty of considerations to be made, however, in order to achieve this. Present abilities, apps and methods will have to be accounted for when integrating VoIP.

 

3 Tips For Seamless VoIP Integration
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About Daniele Besana

Daniele is a freelancer consultant with 15 years of experience in network security, customer support, Linux and Salsa.
He worked for Juniper Networks in Netherlands, providing support and consultancy on security projects across Europe and Middle-East.

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