How To Reset Orbi Router (Orbi Factory Reset)

How To Reset Orbi Router

Have you ever wondered how to reset an Orbi router? Implementing a factory reset of an Orbi router restores the device to its default settings, which removes any customizations or settings you’ve added.

A factory reset is a potential option you can deploy if your Orbi router is not providing a reliable internet connection.

It should only be done if you you’ve attempted other measures such as a system restart, power cycle, or cable check first, as it will remove your existing settings.

There are many ways to reset an Orbi router, including using the reset button, the mobile app, the web portal, or the WPS button.

To help you navigate this process, this article provides a brief step-by-step guide on the various methods available to reset your Orbi router.

If none of these approaches help to resolve the issue with your Orbi router, consider contacting Netgear customer support for further assistance.

Approaches To Implement A Factory Reset On Your Orbi Router

Orbi Factory Reset

Resetting the Orbi eliminates all settings, including network name, password, and customized controls. It also severs the connection between the router and satellites.

The status lights on your router typically indicate if there is an internet connection issue.

If you’re unsure about the status lights of your Orbi router, consult the user manual or our article on likely causes of Orbi router issues, and potential fixes.

Below, we outline the various methods available to reset your Orbi router.

1. Reset Button

Performing a hard reset should be the final option after exhausting other troubleshooting methods to fix router or network issues. Before proceeding, you should create a backup of the existing settings.

Here is a step-by-step procedure for performing a hard reset:

  1. Verify that your router is connected, and the LED lights are blinking.
  2. Locate the reset button situated at the back of the router.
  3. Use a paperclip or similar object to press and hold the button.
  4. Keep the button pressed for approximately 10 seconds.
  5. Release the button once the LED light begins to blink.
  6. This indicates that the router reset process has been initiated.
  7. Allow a few minutes for the process to complete.

2. Mobile Application

This method is extremely convenient as it doesn’t require physical access to the router, making it ideal when you can’t reach the device at the moment.

Keep in mind that this process will erase all data, including configurations, WiFi name, and password. Thus, you’ll need to set up the router again.

Please note that the Netgear Orbi mobile app is compatible only with specific router models, so ensure that your router supports it before proceeding.

Here is the step-by-step procedure:

  1. Download and install the Netgear Orbi mobile app on your device.
  2. Open the app and log in to your Orbi account.
  3. Connect to the WiFi network that is linked to your Orbi router.
  4. Access the advanced settings section within the app.
  5. Look for the reset button option and tap on it.
  6. Allow the router to reset itself.
  7. Please note that the reset process may take a few minutes to complete.

3. Orbi Web Portal

Alternatively, you can reset your Orbi router using a web portal if your system doesn’t support the mobile app method.

Here’s a step-by-step procedure:

  1. Connect your PC or laptop to your WiFi network.
  2. Open your web browser and enter the default IP address (usually or
  3. Log in to the web portal using your account details.
  4. Navigate to the advanced settings section.
  5. Look for the Backup Settings option.
  6. Open it and click on the Erase button.

By following these steps, you can reset your Orbi router using the web portal method, which is suitable for systems without mobile app support.

4. WPS Button

If the previously mentioned methods fail, you can attempt a reset using the WPS button. Please note that this method may differ slightly based on your Orbi router model. Follow these steps:

  1. Find the WPS button on your router, usually located on the device’s back or side.
  2. Hold down the WPS button for 10-15 seconds.
  3. Release the button when the Power LED begins flashing red.
  4. Allow the router to restart and complete the reset process.

Try a Power Cycle

If you wish to retain your network settings, you can attempt to resolve issues by power cycling your networking devices.

Power cycling involves disconnecting all connections and devices and allowing them to rest for a minute.

This method refreshes the connection between the router and modem. No data, settings, or connections on your devices will be lost, but internet access will be unavailable for a minute.

To power cycle your Orbi, follow these steps:

  1. Unplug the cable connecting your modem to the Orbi Router.
  2. Disconnect the cable from your wall jack.
  3. Clean the ports on your router and modem.
  4. Inspect your ethernet cables for any damage and replace them if necessary.
  5. Wait a few seconds, then plug everything back in.
  6. Reconnect the cable to your modem and power on the setup.

What Happens When You Reset an Orbi?

Performing a system reset will remove all customized settings and configurations, including WiFi credentials, parental controls, firewall settings, and rules for port forwarding.

Following a reset, the device will return to its original factory default settings, erasing any personalized configurations you have made.

How To Set Up Orbi After Reset?

To resume using your Orbi router after a reset, you will need to go through the setup process as if it were a new router.

This entails reconnecting your devices to the router’s WiFi network, configuring customized settings, and enabling necessary security features.

Here are the steps to reboot your Orbi router after a reset:

  1. Power up your Orbi router.
  2. Locate and join the default WiFi network.
  3. Launch a web page and enter the router IP address (found on the back of the router).
  4. Follow the on-screen instructions provided.
  5. Complete the setup process, and you’re all set.

Frequently Asked Questions

What should I do after running a factory reset on an Orbi router?

After the reset, you must set up the network again. Change the default login credentials and reconfigure any previously customized settings on the router.

What should I do in the factory reset is unsuccessful in solving the issue?

If problems persist, reach out to Netgear customer support at (888) 638-4327 for further assistance.

Their team can offer additional troubleshooting steps or provide a replacement if the router is found to be defective.

How long does a factory reset take on an Orbi router setup?

A soft reset typically takes around a minute to finish, while a hard reset can take approximately 5 to 10 minutes.

During this time, the router undergoes a reboot and restarts its services.

Where can I find the reset button on an Orbi device?

The factory reset button is usually positioned on the back of most Orbi routers, near the power port. However, the exact location may differ based on the specific model of your Orbi.

What is the cause of my Orbi router not establishing an internet connection?

To troubleshoot Orbi router connectivity issues, you should verify the power status, check for local network outages, check for firmware updates, identify any wireless interference, and review your network settings.

If problems persist, reset the router to factory defaults to create a fresh setup, and hopefully, the issue will be resolved.

Final Words

Hopefully, you’re now clear on the various methods available for resetting an Orbi router.

Remember, this step should be taken after you’ve tried other approaches to solve your internet issues, such as checking cables or power cycling the device.

If the Orbi factory reset is unsuccessful, contact Netgear customer support for further technical assistance.


Daniele Besana

Daniele Besana

Daniele is a freelancer consultant with 15 years of experience in network security, customer support, Linux and Salsa. He worked for Juniper Networks in Netherlands, providing support and consultancy on security projects across Europe and Middle-East.

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