If you’ve experienced your Google WiFi flashing orange, it means the device is likely having issues establishing a network connection.
This means that your devices will not have access to the internet leading to interrupted video calls, streaming, gaming, or conference calling.
A blinking orange light on your Google WiFi can be caused by loose cable connections, scheduled maintenance or outages, outdated firmware, overheated devices, or even improper network configuration.
You can troubleshoot this problem by ensuring that all the cables are firmly connected both on the power outlet end as well as the Google WiFi end.
Additionally, you can contact your service provider and ask if there is ongoing maintenance or an outage with their network that is causing issues with the internet connection.
This article will provide you with more solutions that you can try to solve a flashing orange light on a Google WiFi.
Meaning Of Flashing Orange Light On Google WiFi
When a Google WiFi flashes orange, it typically indicates a lack of internet connection due to an improperly connected Ethernet cable between the WiFi point and the modem/router.
However, if the blinking orange persists despite having an internet connection, the following could be some of the reasons:
- Internet outages.
- ISP maintenance.
- Outdated firmware.
- Overheated or overworked device.
- Software or hardware glitches.
- Temporary network issues.
- Bad Google WiFi points.
- Improper network configuration.
These factors should be considered and addressed to resolve the blinking orange issue and restore a stable internet connection.
How To Fix Google WiFi Blinking Orange
To fix the blinking orange light issue, try the methods explained in the following sections. By the end, your problem should be resolved.
1. Check for Loose or Damaged Connections
To address potential loose or damaged connections that could affect your internet connection, follow these steps:
- Check the cables connecting your modem and the internet wall jack. Ensure the connections are securely in place.
- Examine the power cords for any signs of damage and ensure they are properly connected at both ends. Avoid using broken or damaged cords, power outlets and plugs.
- Inspect the Ethernet cables which link the modem, primary node and satellites together. Look for any obvious signs of damage.
- If you find any damaged cables, replace them with new ones to ensure a reliable connection.
By checking and securing all connections, you can eliminate any potential issues caused by loose or damaged cables, helping to restore a stable internet connection.
2. Check for Internet Outages or Maintenance
If you encounter a Google WiFi blinking orange due to a possible an unexpected network outage or planned maintenance, follow these steps:
- Visit your service provider’s official website.
- Look for their internet outages webpage.
- Log in using your ID if necessary.
- Check for important alerts and notifications.
- Look for any information regarding the status of your internet connection.
- Contact your ISP through phone, live chat, or email for further assistance.
By visiting your ISP’s website and checking for outage-related information, you can determine if the blinking orange light is caused by an external issue and gain insight into the expected resolution time.
3. Power Cycle All Internet Equipment
If you are experiencing a Google WiFi flashing orange, it could be due to an overloaded or overheated modem and router. To address this issue, you can perform a power cycle to refresh the network connections and provide the devices with much-needed rest.
Follow these steps to power cycle your internet equipment:
- Switch off the modem, Google WiFi point, and satellite units.
- Disconnect all Coaxial or Ethernet cables and power connections.
- Allow the devices to rest for a few minutes, ensuring there are no objects blocking their ventilation.
- Plug the Ethernet, Coax and power cables back into the modem.
- Switch on the modem and wait for it to initialize the internet connection, ensuring all necessary LEDs turn solid.
- Plug the power cord into the primary Google WiFi point.
- Connect the modem and the Google router using an Ethernet cable, then power up the device.
- Wait for a few minutes for the primary node to stabilize, indicated by the status light on Google WiFi.
- Once stabilized, power up the satellite units and wait for them to connect.
- If the lights turn solid white, it indicates that your internet is active. If not, proceed to the next troubleshooting step.
By power cycling your internet equipment, you can resolve any potential issues caused by overload or overheating, improving the stability and functionality of your network connection.
4. Re-Configure WiFi Point
If the Google WiFi mesh system continues to blink orange, outdated settings could be a potential cause. Reconfiguring the connection by adjusting the settings can help resolve these issues. Follow these steps to re-configure your WiFi point:
- Download and install the latest version of the Google Home App.
- If the app recognizes the device and logs in automatically, log out of the active account.
- Proceed with the setup using a new account. Log in using a different account, or create a new Google account if you don’t have one.
- Once logged in, click on “Get Started.”
- Create a new home account.
- You will hear a chiming sound to confirm Google WiFi recognition.
- On the left corner of the app, click on the plus icon and select “Setup Device.”
- This will take you to the configuration process for setting up the WiFi point.
Follow the guided steps provided by the app, and the device should be set up quickly. If this method does not resolve your connectivity issue, you may need to proceed to alternative troubleshooting methods.
5. Update Router Firmware
Outdated firmware on your WiFi router can lead to connectivity issues. To prevent such problems, it is important to keep your firmware up to date.
Follow these steps to update the firmware:
- Open the Google WiFi App and select the device currently set up with the new account.
- Scroll down to find the software information section.
- Check for any notifications regarding firmware updates that you might have missed.
- Click on the update option and choose to install the update.
- Turn the device on and wait for the setup to complete.
Updating the firmware should resolve the issue of your Google WiFi point blinking orange. If the problem persists, a factory reset may be necessary as the next troubleshooting step.
6. Factory Reset Google WiFi
Performing a factory reset on your Google WiFi will restore all settings to their default factory configuration. This can be helpful in resolving any issues that may have occurred during usage.
Before proceeding with the reset, ensure you have saved all essential network information, such as SSID, password, and ISP settings.
Follow these steps to perform a factory reset on your Google WiFi:
- Locate the reset button on the sides or back of the device, depending on the version.
- Unplug the power cable from the device.
- Press and hold the reset button.
- While holding the button, plug in the power cord.
- Continue holding the button for 15-20 seconds.
- You will notice the Google WiFi lights flashing.
- Release the button when you see a solid blue light on the Google WiFi point.
- The factory reset process will take up to 15 minutes, so keep the device powered on during this time.
- Once the reset is complete, you will notice a blinking blue light, indicating the device is ready to be set up again.
Complete the setup process and connect to the internet. This should resolve the connectivity issues. If the problem persists, your final option is to seek support from Google directly.
7. Contact Google Support
If hardware defects are the likely cause of your connectivity issues, your only recourse may be to claim a warranty and replace the unit. You can contact Google support for further assistance a few ways.
Firstly, share the details of the issue on the community page and seek suggestions and solutions from experts. If that doesn’t yield results, contact Google support directly through phone call or chat for inquiries regarding warranty claims and resolution.
By reaching out to Google support, you can escalate the issue and explore options for resolving the hardware-related problem affecting your device’s connectivity.
Frequently Asked Questions
What is the meaning of a blinking orange light on a Google WiFi device?
A blinking orange light on Google WiFi signifies internet connectivity problems, possibly due to cable damage, network outages, or firmware/hardware-related issues.
How do I turn off the orange light on Google WiFi?
Check for loose cables and power supply issues. Update firmware and follow the instructions provided in this article for troubleshooting steps.
What to do when my Google WiFi flashes blue and then orange?
A flashing blue light on Google WiFi indicates it’s ready for setup. However, if you also see an orange light afterward, it means there’s no active internet, preventing setup. Check for loose or faulty cables and contact your ISP to inquire about any internet outages or service maintenance that may be causing the issue.
What light color indicates normal functioning on the Google WiFi point?
A solid white LED indicates a properly functioning WiFi point with an active internet connection.
Hopefully, this article has explained how you can solve a blinking orange light on your Google WiFi.
Luckily most of the fixes presented in this article can be easily implemented at home, with limited technical expertise required.
However, if you cannot troubleshoot the issue by yourself, you should contact Google customer care and they will help you resolve the problem. Additionally, you can seek advice from the online Google community.